Our Prints, Sustainability,
and the Shop
We create words and visual musings for your walls — designed, printed and sent with heart.
What we’re about:
Our Prints and Sustainability
Sustainable Papers
—
Making choices based on environmental sustainability is really important to us. All of the paper stocks used in our original artworks, prints and greeting cards are FSC Certified, and many are 100% FSC-certified recycled, including our range of greeting cards, which are printed on EcoStar 100% Recycled card.
You can find the environmental credentials of each paper stock on the individual product pages. If you have any questions about our materials, please get in touch!
Recycling + Re-use
—
We are always trying to reduce waste and make smart choices on materiality and resources, while striving to protect our products from damage during transit or while they’re on the shelf. In an effort to remove plastic from our packaging, your order will be shipped in paper or card-based packaging, rigid by design or reinforced with cardboard to reduce the chance of bending in transit. We label our packages with a ‘Please Keep Dry’ sticker, and recommend that you opt to receive it at the Post Office if your mailbox or delivery space is not protected from wet weather.
Please consider ways you can re-use your packaging, or recycle it using your local councils paper-based recycling program.
Local Suppliers
—
Supporting local and small business matters! All of our prints have been printed in Australia, either in Melbourne, Sydney or on the Coffs Coast of New South Wales.
From time to time we may have limited runs of screen prints available — these are printed by hand in our own home! Our water-based screen-printing inks are from Permaset in Sydney’s North, and our screens are made by Bobbin and Ink in the Inner West.
The Shop | Shipping and Returns
Shipping:
We currently deliver to mainland Australia and Tasmania. If you would like us to deliver to a remote offshore territory or another Australian location not situated on mainland Australia or Tasmania, please contact Amber at amber@fellowcreative.studio and we will do our best to provide an option for you at an additional fee.
Our shipping rate is a flat $5 fee per order.
We ship all orders every Friday, with a cut-off time of 9pm on Thursday night (AEST). This means that if you place your order before 9pm Thursday, your order will be shipped the following Friday, and if you place your order after 9pm on a Thursday, it will be shipped with the following weeks shipments (up to 8 days maximum).
We ship through Australia Post and as such expected arrival dates are subject to Australia Post’s estimated delivery times, which can be found here. Unfortunately we cannot guarantee a precise arrival date for your order.
If using the above shipping information and Australia Post estimated delivery times, you believe your order is lost, please contact us at amber@fellowcreative.studio and we will do our best to help find your order! This may involve:
Making enquiries to locate your order and attempting to direct it to your provided shipping address
Offering a refund for the lost item
At our discretion, as a goodwill gesture, resending an item if we believe it to be genuinely lost
Returns:
Customers are protected by Australian Consumer Law, and as such may request a replacement or refund if the item doesn’t match the descriptions made on this website, or in promotions or advertising. Detailed information on your rights under Australian Consumer Law can be found here.
Please note that due to variations in digital printing, the hand-made nature of any painted items, and the difference between monitor displays, colours shown on this website or in any promotions or advertising may not be an exact representation of the piece. The customer should accept that the colours in their delivered item may appear differently to images shown on screen.
Slight variation in colour between products may also occur in items that are created to order, screen-printed, or feature hand-painted components. Therefore, slight variations in colour between these products are not to be considered a defect.
Please also note that some of our products are printed on recycled stocks which usually contain small specs and marks. These are a characteristic of the paper (which we love!) and are not to be considered a defect.
We do not provide refunds for change of mind.